The Engineering and Technical Support team at Turnitin is responsible for developing, maintaining, and enhancing the company's software solutions while providing expert technical assistance to clients. This cross-functional team focuses on resolving complex issues, driving software quality, and integrating advanced technologies, such as machine learning, to improve product performance and customer satisfaction. Additionally, they collaborate to ensure system integrity and support continuous learning outcomes in education by addressing technical challenges faced by users.
Aaron Tucker
Technical Support Team Lead
Adrian Yacub
Principal Software Engineer
Anna Cherkashina
Principal Software Engineer
Anthony Snowdon
Technical Support Team Lead
Chris Bailey
Tier 2 Technical Support Engin...
Gary Carr
Principal Software Engineer
Janine Costanzo
Principal Software Engineer
John Austin
Principal Software Engineer
Madhurima Vattam
Principal Software Engineer
Martin Lenord
Principal Software Engineer
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