Aaron Tucker

Aaron Tucker has extensive work experience in technical support and customer service roles. From 2020 to the present, they have been employed at Turnitin, where they started as a Technical Support Specialist - Tier 1 before being promoted to Technical Support Specialist - Tier 2. Currently, they serve as a Technical Support Team Lead, responsible for recruitment, providing guidance to team members, and facilitating their development.

Prior to their time at Turnitin, Aaron worked at Credit Karma from 2016 to 2019, initially as a Member Support Specialist and later as a Member Support - Quality Assurance Specialist. Aaron also gained experience at Square as a Customer Support Representative, where they handled customer inquiries, identified and documented product bugs, and collaborated with various teams to improve processes and policies.

Throughout their career, Aaron has held positions at SEPHORA, Nordstrom, Teavana, and Planet Beach Contempo Spas, where they honed their interpersonal and customer service skills.

Overall, Aaron Tucker's work experience demonstrates their proficiency in technical support, customer service, team leadership, and their ability to adapt to different industries.

Aaron Tucker attended Sheldon High School from 2002 to 2006, where they completed their High School education. In 2013, they obtained a Certificate in Post Production Film Making from Bay Area Video Coalition.