Olena Arkhypchuk

Customer Success & Renewals Manager at TurnKey Lender

Olena Arkhypchuk has a diverse work experience. Olena started their career as a Sales Specialist at Art Capital, where they were responsible for sales of financial investment products. Olena then moved on to Nielsen, where they held several roles including Junior Key Account Manager, Key Account Manager, and Senior Key Account Manager. In these positions, they focused on driving client support and satisfaction, fortifying partnership relations, and coaching and mentoring team members. Olena also worked at Ciklum as a Market Research Consultant, where their main role was landing new clients and helping Sales Managers direct potential clients to the most relevant Ciklum Delivery Centre locations. Olena later joined Homsters as a Customer Success Manager, where they played a key role in building and operating marketplaces for property developers and banks. Currently, Olena works at TurnKey Lender, where they have held the roles of Customer Success Manager and Customer Success & Renewals Manager, responsible for managing customer relationships and ensuring their success with TurnKey Lender's lending system for non-banking financial institutions.

Olena Arkhypchuk completed their education history as follows:

From 2010 to 2011, they pursued a Master's degree in Finance at Ukraine Jobs.

Prior to that, from 2006 to 2010, they obtained a Bachelor's degree in Finance from Ukraine Jobs.

Earlier, from 2003 to 2006, they attended Zhytomyr city lyceum at Zhytomyr State Technological University; however, no specific degree or field of study is mentioned for this period.

Olena also achieved a UX Design basic certification from Projector Institute in February 2019.

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