Hortense M

Hortense M possesses extensive experience in customer support and administrative roles across various companies. Currently serving as a Customer Support Associate at Turo since April 2023, Hortense previously worked at MADE.COM from July 2018 to July 2023 as an Administrateur service clients and Chargé de clientèle, handling order refunds, invoicing for professional clients, managing commercial gestures, and resolving disputes through various channels. Prior experience includes a role as a Téléopératrice at Proxi-Line, managing inbound calls for customer service for different elevator companies, and a brief tenure as an Agent administratif at CPAM de Créteil, where dossier management for CMU was the primary responsibility.