Jeffrey Lopez

Jeffrey Lopez has a diverse work experience spanning various roles and industries. Jeffrey began their career as a Busser and Food Server at Teqa NYC in 2013, where they were responsible for setting up and cleaning tables, as well as delivering food orders. In the same year, they interned as an Event Marketing Intern at Escalate.

In 2014, Lopez worked as a Customer Service Representative at Allstate, handling customer inquiries and processing payments. Jeffrey also worked as a Freelance Junior Web Producer at Lindblad Expeditions, where they reviewed and selected positive customer comments for publishing on the company's website. Additionally, they worked as a Freelance Data Coordinator at Jack Morton Worldwide, conducting online research and organizing content.

From 2014 to 2015, Lopez worked as a Customer Support Representative at Jukebox Print, managing day-to-day operations, sales, and customer support. Jeffrey also worked as an Hourly Clerk at Southern Westchester BOCES from 2016 to 2017, providing administrative support and assisting with recruitment.

In 2018, Lopez joined WorkStride as a Customer Support Representative, responding to customer inquiries in both English and Spanish and resolving issues related to employee incentive rewards. Jeffrey left the company in 2020.

In 2020, Lopez worked as an Onboarding Specialist at PresenceLearning, assisting customers with technical issues and conducting tech checks. Jeffrey then joined Tutor.com as an Implementation and Client Support Manager, where they scheduled program kick-off calls with clients and created specific programs based on client needs.

Overall, Jeffrey Lopez has experience in customer service, client support, operations management, and administrative roles, with a strong focus on resolving customer inquiries and providing effective solutions.

Jeffrey Lopez completed their education as follows:

- From 2015 to 2016, they attended Hunter College, where they obtained a Dual Certificate in Marketing and Graphic Design.

- In 2011 and 2012, they pursued their Master's of Science degree in International Management at Manhattanville College.

- Jeffrey obtained their Bachelor's of Arts degree in Latin American Studies from the University at Albany, SUNY, studying from 2005 to 2009.

- During their high school years, they attended Port Chester High School and obtained a Regents diploma.

- In 2020, Jeffrey enrolled in Coursera and completed various certifications in Data Science, including Machine Learning with Python, Data Analysis with Python, Data Visualization with Python, Databases and SQL for Data Science, Python for Data Science and AI, Data Science Methodology, Open Source tools for Data Science, Data Science Orientation, and What is Data Science?