Barbara van der Gun

Barbara van der Gun is a Sales Officer at TÜV NORD Nederland since July 2024. Prior to this role, Barbara served as Teamleider Klant Contact Center at Smeets Autogroep Mercedes-Benz from March 2016 to July 2024, focusing on ensuring customers received prompt, friendly, and professional assistance. Barbara's earlier experience includes working as a Customer Service Specialist at Carglass® from 2006 to February 2016, where responsibilities encompassed B2B and B2C complaint resolution, webcare, and relationship management. Barbara holds various educational qualifications in customer service, complaint handling, and dealer management, including training at the Language Institute Regina Coeli and NIBE-SVV Opleidingen.