Maria Antonia Parra

Maria Antonia Parra is an experienced professional currently serving as the Director de Experiencia de cliente y empleado at Tuya S.A since September 2018 and also as a docente at Universidad EAFIT for undergraduate and postgraduate programs related to service management and customer experience. Previously, Maria Antonia held positions at SURA Colombia, where responsibilities included developing service culture strategies and leading a customer experience program, and at Glüky Group, focusing on loyalty strategies and client negotiations. With a strong educational background that includes a Master's in Financial Administration and an Executive Master's in Analytics from Universidad EAFIT and Fundación Universitaria CEIPA, Maria Antonia combines expertise in service management, finance, and customer experience.