Markus Vaihoja

Markus Vaihoja has a diverse work experience spanning various roles and industries. Markus started their career as a Student Ambassador at Högskolan Dalarna, where they promoted the school and handled student inquiries. Markus then worked as a Technical Support Agent at CPL, Hewlett-Packard, and Rational Group, providing technical support to B2B customers and resolving their issues.

In 2011, Markus joined Accenture as a Customer Service Representative, assisting retail customers in the Nordics with order-related queries and internal IT issues. Markus also worked at Google as a Local Data Quality Evaluator, ensuring accurate and quality data on Google Maps by comparing multiple sources and making outbound calls to verify information.

Markus continued their career at Hewlett-Packard, serving as a Technical Support Agent and later transitioning to a coaching role. Markus then joined Target as a Food and Beverage Specialist, leveraging their expertise in this area.

Most recently, Markus has been working at TVG Network Betfair US. Markus initially served as a Customer Operations Agent before being promoted to Customer Operations Lead. Additional details on their current role are not provided.

Throughout their career, Markus has demonstrated a commitment to delivering excellent customer service, resolving queries promptly and providing friendly and accurate responses. Markus also has experience with sportsbook operations and has received training in this area.

Markus Vaihoja's education history began in 1997 when they attended Nösnäsgymnasiet until 2000. In 2003, they enrolled in Molkom College and completed a 1-year diploma in Journalism. From 2004 to 2006, Markus attended Blekinge Institute of Technology, majoring in Literature, Culture, and Digital Media. Markus then went on to Dalarna University from 2006 to 2009, where they obtained a Bachelor's degree in the same field of study. In 2008, Markus participated in an exchange program at Minnesota State University, Mankato, taking additional courses related to their field of study.