Robin Kowlessar is an experienced management professional with a diverse background in hospitality, facility management, and operations. Currently serving as the Housekeeping Manager at TWA Hotel since August 2023, Robin oversees overnight room attendance, manages staff schedules, and supervises cleaning and beautification projects. Previous roles include Senior Facility Manager at SP+ where Robin focused on customer relations and employee training, Call Center Manager at GSH Group with an emphasis on operational efficiency and performance improvement, and Dispatch/Schedule Coordinator at Beam Living, ensuring resident satisfaction. Robin's earlier experience includes project management for significant construction projects at AKAM Living Services, coordination at StuyTown, and security management at the Transportation Security Administration. Robin holds a Bachelor's degree in Criminal Justice/Law Enforcement Administration from the University of Phoenix.
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TWA Hotel
At the center of the TWA Hotel is Eero Saarinen’s iconic TWA Flight Center, where restaurants, bars and retail outlets take flight. Two hotel wings, designed to reflect and defer to the landmark TWA Flight Center, sit behind the historic building and contain 512 guestrooms with views of JFK’s runways and the TWA Flight Center.