Jennifer Sargent

Jennifer Sargent is a highly experienced Customer Service Manager at TWC Services, Inc. since January 2015, where responsibilities include managing a 24/7 call center for HVAC, commercial cooking equipment, and refrigeration repair services across the Midwest and Southeast United States. Prior to this role, Jennifer served as a Customer Care Training Supervisor at iWireless from March 2007 to January 2015, where Jennifer developed and managed a comprehensive training program for Customer Care Representatives. Jennifer's earlier experience includes a position as a Trainer at Interstate All Battery Center from 2001 to 2006. Academically, Jennifer holds a Master of Business Administration in Business Administration, Management and Operations from Western Governors University and a Bachelor of Business Administration in Marketing from the University of Iowa.