Shanya Lindsay

Shanya Lindsay has over seven years of work experience in the customer service and pharmacy industry. In 2015, they began their career as a Customer Service Lead at Food Lion, where they delivered fast and friendly service to customers, checked out customers at the register, and completed customer returns, western union and money order transactions, and cashed out lottery tickets. In 2018, they became a Certified Pharmacy Technician at Your Gordonsville Pharmacy, where they created new customer profiles, worked with insurance companies to process claims and resolve problems, and rang out customer prescriptions through the register and collected payment. In 2020, they became a Pharmacy Technician at UVA Health, where they worked at the UVA Specialty Mail Order Pharmacy, answered phone calls in a call center setting, assisted patients, health providers, and insurance representatives, and took refill requests from patients over the phone and electronically. In 2021, they began working as a Certified Pharmacy Technician at Walmart, where they processed OTC orders, filled prescriptions, and completed all required documentation, sent prior authorizations to providers, and worked with insurance companies to get claims approved for medications, while providing excellent customer service. Most recently, in 2022, they began working as a Customer Success Associate at Twentyeight Health.

Shanya Lindsay attended Orange County High School from 2014 to 2017, where they obtained their Higher National Diploma.