Camilo Cura is an experienced technical support and customer success professional with a strong background in onboarding, compliance, and sales. Currently serving as a Technical Support Expert 2 at Twilio since July 2022, Camilo focuses on improving customer registration experiences and leads the Zendesk macro team, having implemented an Airtable integration to enhance workflow efficiency. Previous roles include Reporting Analyst at Teleperformance, where Camilo provided valuable data insights for operational improvements, and Customer Success Associate at Axiom Admin, delivering exceptional service in the automotive sector. With foundational roles at ContactPoint 360, GameStop, AT&T, and Comcast, Camilo has developed expertise in sales, technical support, and customer care. Camilo holds a degree in Industrial Engineering and has studied Supply Chain Management.
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