Maggie Jan

Staff Technical Program Manager | Self Service Customer Onboarding Experience at Twilio

Maggie Jan is a seasoned technical program manager with extensive experience in the technology and consulting sectors. Currently serving as a Staff Technical Program Manager at Twilio since January 2018, Maggie has successfully managed significant service delivery projects and enhanced customer onboarding processes. Previous roles included leadership positions at Keen IO, where Maggie developed partnerships, established customer success protocols, and onboarded clients to data solutions. Early career experience at Accenture highlighted consulting expertise, particularly in systems integration and performance testing. Maggie holds a Bachelor of Science in Biomedical Engineering from Columbia Engineering, an Applied Project Management degree from the University of California, Irvine, a Doctor of Optometry from Southern California College of Optometry, and a NIH T35 Research Fellowship in Vision Science/Physiological Optics from the University of California, Berkeley.

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