Twilio
Mustafa Ali is a seasoned professional with extensive experience in strategy, operations, and investment within the technology and venture capital sectors. Currently serving as the Senior Director of Strategy & Operations at Twilio since October 2021, Mustafa leads the Self-Service Program to enhance the digital customer experience. As an advisor for Antler, a global early-stage VC firm, and a member of the Investment Committee for Castor Ventures, Mustafa supports the growth of promising startups. Previously, as an Associate Partner at McKinsey & Company, Mustafa delivered strategic advisory to tech firms and private equity investors, focusing on growth strategies and product development. Early career roles included product management at Digital Lumens and software engineering leadership at ExxonMobil. Mustafa holds an MBA from MIT Sloan, an M.Eng. in Systems Engineering from Cornell University, and a BS in Electrical & Computer Engineering from Auburn University.
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Twilio
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Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.