Vrushali D. is a seasoned Technical Lead Engineer specializing in Voice at Twilio since October 2018, with a progressive career that includes roles as Technical Support Engineer 5 and Technical Support Engineer 4 in the same domain. Prior to Twilio, Vrushali D. served as a Senior Customer Support Engineer at BlueJeans Network, where responsibilities included troubleshooting connectivity issues and reporting on field issues. A background in software testing was developed through roles at Cisco as a Software Test Engineer and at MegaPath as a CPE Test Engineer. Additional QA engineering experience was gained at Dialogic and Pace Americas, contributing to VoIP modules and SBC features. Academic qualifications include a Master of Science in Telecommunication & Networking from Florida International University and a Bachelor of Engineering in Telecommunication from Savitribai Phule Pune University.
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