Yong Chen is an experienced IT Support Engineer with a diverse background in operations and administration across various environments, including enterprise and education systems. They have held roles such as IT Site Support Technician at Yelp and Senior Information Technology Specialist at Twilio, showcasing strong management skills and a commitment to customer satisfaction. Previously, Yong served as an Apple Solutions Consultant, successfully driving business growth through strategic planning and team leadership. They earned an Associate's degree in Computer Science from Peralta College and have developed a reputation for creative problem-solving and continuous professional development.
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