Jared Gould

Jared Gould currently serves as a Guest Experience Coordinator at Twin Farms, a distinguished Relais & Châteaux property recognized with Forbes 5-Star status, focusing on personalized guest experiences and seamless communication. Previously, Jared worked as an Excursion Director at American Cruise Lines, where engagement with guests through shoreside activities was paramount. Jared also held a leadership role at Tijuana Flats Tex-Mex, managing a team of 15 and overseeing operational efficiencies. Additionally, during a stint as a Front Desk Specialist at Vacasa, responsibilities included guest communications and ensuring service standards were met. Jared holds a Bachelor of Science in Hospitality and Tourism Management and is pursuing a Master of Science in Hospitality Entrepreneurship at Florida State University.