Terrence (Terry) Poon

Terry Poon is the Chief Technology Officer at Twin Health, a software company that uses IoT Sensors, Machine Learning, and Medical Science to reverse chronic diseases and improve human metabolic health. At Twin, Terry has developed unique patent-pending technology (5 patents filed) to analyze complex biosignals from wearable sensors, predict metabolic outcomes, and recommend highly-personalized treatments based on the metabolic profile of each patient. Terry's proven medical results have been published in top journals (12 papers published), including Diabetes Therapy and Nature Scientific Reports.

Terry previously worked at Jasper for 11 years 10 months, where they served as Vice President of Engineering, Senior Director of Engineering, Senior Software Architect / Lead Engineer. In this role, Terry oversaw a group of ~50 in multiple Software Engineering teams across Customer-Facing Product (Subscriber Management, Automation Rules Engine), Infrastructure (Scale Engineering, Cloud Engineering, UI Framework), and Dev Ops (Site Reliability Engineering, Release Engineering). Terry also launched Jasper's China business and led all Engineering efforts for the China market, which was the fastest growing in company history. Terry drove partnership with China Unicom (CU) and built a local China team of 20 for operations and reliability engineering. Terrence re-architected key parts of the platform for 5x-10x higher scalability and performance to handle CU's exponential growth (2x every year). The new architecture has since been deployed for AT&T as well.

In their role at Jasper, Terry also drove global Cloud architecture across private and public clouds, including On-Prem, AWS and CU Cloud, using Microservices written in Java (Spring Boot), Golang, etc. Terrence oversaw development of a system for automated build and deployment (CI/CD) of IaaS, SaaS, and PaaS environments using Terraform, Kubernetes, Helm, etc. Additionally, Terry led initiatives to reduce costs by $4MM in 1 year and improve gross margins across the business through utilization-based capacity planning and re-architecture from expensive Oracle database/storage to in-memory Redis processing.

Terry also oversaw global Dev Ops (SRE) with 24x7 coverage across Americas, Europe, Asia Pacific, etc. to achieve carrier-grade service quality and exceed SLA of 99.99%. Terrence built strong relationships with major operators and enterprises, including AT&T, China Unicom, Docomo, Tesla, Ford, and Microsoft, driving partnerships and integration efforts. Additionally, they built strong cross-functional relationships with Product Management, Marketing, Sales, Operations, and Service Delivery teams. For their work in Business Development Extended Team MVP" by Sales team.

During their time at Jasper, Terry also led the development of an event-driven marketing platform for mobile devices that can select targeted offers based on subscriber behaviors, such as usage and roaming; deployed with a major European operator. Terrence was awarded US Patent 8897146 for this work. Additionally, they drove the development of a traffic management solution that protects the network by using an adaptive algorithm to identify abnormal traffic and block aggressive devices. Terrence was awarded US Patent 8767630 for this work.

Terry also designed an event-driven architecture that uses Message Queues, database partioning, and memcached to improve performance and reduce latencies by >10x compared to the previous batch-based system. Terrence led a team of 3 engineers to design and build the Control Center UI, a rich web application built on Sencha that allows users to remotely monitor, analyze, and manage millions of devices in real-time. Additionally, they proposed an innovative feature called Spotlight that allows users to visualize complex wireless data in an interactive timeline to diagnose device/network issues. The idea was sold to executives and they led a team to build it into a key differentiating feature for the Jasper platform. Terrence was awarded US Patent 8391161 for this work.

Terry Poon attended the Massachusetts Institute of Technology, where they received a B.S. in Computer Science and Engineering, as well as Economics, in 2001. Terrence then went on to receive an M.Eng. in Computer Science and Engineering from the same school in 2002. During their time at MIT, they were a member of Phi Beta Kappa and Tau Beta Pi.