Eric Cressey is a Senior Technical Product Manager at Twitch, where responsibilities include creating the Support-A-Streamer rewards product that generated significant revenue and launching a 3rd-party event ingest platform to enhance Twitch Alerts adoption. Previously, as a Senior Technical Writer at Twitch, Cressey improved internal engineering documentation through user feedback, which notably increased user satisfaction. Cressey's experience includes a role as Principal UX Content Writer at Symantec, where API documentation was modernized, and as a Technical Writer at Laserfiche, producing various content types for multiple product releases. Additionally, Cressey served as a Research Assistant at Appalachian State University, authoring the Radiation Safety Manual. Cressey holds a Master of Arts in Public History from Appalachian State University and a Bachelor of Arts in History from the University of North Carolina at Greensboro.
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