Rasmus Hansen

Rasmus Hansen is a seasoned professional in customer success and community operations with extensive experience across various industries. Currently serving as Senior Manager of Community Ops Cx EMEA at Twitch, Rasmus has previously held key roles such as Head of Service Delivery at MaxContact, where management of a multi-tiered service desk was prioritized to enhance client and employee experiences. Rasmus also led customer success initiatives at TiPJAR®, building a robust organization focused on enterprise client relationships, and improved customer experiences at Mindbody by overseeing Customer Success, Professional Service, and Data Service teams in EMEA. Rasmus's earlier positions include leadership in customer service transformation at OrderYOYO and multilingual service roles at Insight and Biogen, showcasing a consistent commitment to enhancing operational efficiency and customer satisfaction throughout a diverse career. Educational credentials include a business degree from Nordsjællands erhvervs akademie and an HF from Frederiksværk gymnasium.