Samantha O'Connor

Samantha O'Connor has a diverse work experience spanning multiple industries. Samantha has recently held the position of Commercial Head of Retail and Operations at Twycross Zoo, where they oversee retail operations. Prior to that, they served as the Head of Retail and Retail Manager at the same company. Samantha also has experience in counseling, having worked as a Voluntary Counsellor at Nottingham Counselling Service and as a Psychotherapist at Green Lane Counselling & Psychotherapy. Samantha has also worked in the retail sector, serving as an Assistant Store Manager at Poundland & Dealz and a Trainee Assistant Store Manager at Dunelm. Samantha has proven their leadership and customer service skills in various roles, including as a Retail Team Leader at Merlin Entertainments and Savana. In addition, they have gained experience in merchandising as a Poster Merchandiser at GB eye Ltd. Their earliest roles include working as a Volunteer Counsellor at Mind and as a Retail Host at Merlin Entertainments. Overall, Samantha O'Connor's work experience displays a strong background in various industries, with a focus on retail, counseling, and customer service.

Samantha O'Connor has a Master of Science (MSc) degree in Integrative Counselling and Psychotherapy from the University of Derby, which they obtained from 2011 to 2014. Prior to that, they completed their Bachelor of Science (BSc) degree in Psychology and Counselling from Staffordshire University from 2008 to 2011.

In addition to their formal education, Samantha has obtained several certifications. Samantha received certifications in various subjects such as Compassion Focused Therapy for Anxiety, Animal Assisted Therapy, The Flame of Silence, Anxiety, Bereavement, Expressive Therapies, Self Harm, Working with Suicidal Clients, and Using Playing Techniques with Clients. These certifications were obtained from institutions including Mind and Savana, between the years 2012 and 2014. Samantha also obtained certifications in areas such as the awareness of domestic violence including the impact on children and young people, Lesbian Gay Bisexual Transsexual (LGBT) Awareness, working with men, asylum seeker support, trafficking awareness, understanding the mental health of children and young people, awareness of child abuse and neglect, the effects of circumcision, and rape, domestic abuse, and sexual violence awareness. These certifications were obtained from various institutions such as Citizens Advice, Combat, The Association for Child and Adolescent Mental Health (ACAMH), Safeguarding Children e-Academy, and Norm-UK, between the years 2012 and 2013.