Nathalie Albanesi

Nathalie Albanesi is a skilled professional with extensive experience in project analysis, user experience, and technical support. Currently serving as a Project Analyst at TX Group AG since September 2023, Nathalie focuses on platform usability testing and user advocacy to enhance end-user satisfaction. Prior to this role, Nathalie was a Technical Help Desk Specialist, where adept issue management and client support were key responsibilities. Experience also includes serving as an Information Technology System Manager at Smood, where prompt customer care and effective issue resolution were prioritized. Previous roles in marketing communications, technical services, and management further showcase Nathalie's versatility and commitment to optimizing user experiences and operational efficiency across various industries.