Kashif Saeed

Kashif Saeed is an experienced finance professional with a strong background in the banking industry, currently serving as a Payment Consultant at Tyl by NatWest since June 2022, focusing on Merchant Acquiring for NatWest's commercial and private innovation. Previously, Kashif held the position of Telephony Relationship Support Manager at NatWest from September 2021 to May 2022, where efforts centered on merchant retention through issue resolution and customer engagement. Prior roles include Case Handler at NatWest Group from January 2012 to September 2021, handling complaints for Business and Commercial Banking customers, and Customer Service Officer at NatWest from January 2011 to December 2012, where high standards of customer service were maintained. Additionally, Kashif worked as a Retention Customer Sales Advisor at Direct-Line Insurance in 2010. Kashif holds a BBA-Hon.-I.T degree from Islamabad College of Management and Design, earned between 2003 and 2007.