Rob Kildoo is a seasoned professional with extensive experience in customer care and project management. As the Customer Care Manager at Tyler Technologies since December 2017, Rob has led a team of over 20 contributors, successfully growing the department's revenue from $0 to over $6 million in less than five years. Prior to this role, Rob worked at SunGard Public Sector, where responsibilities included managing complex projects and maintaining a perfect reference rating among clients. Rob's earlier experience at EdOptions, Inc. involved various roles, including Lead Customer Service Agent and Project Manager, contributing to significant customer satisfaction improvements and successful project executions. Additionally, Rob has a background in political consulting, where expertise in crafting public messaging and strategy development was demonstrated. Rob holds a Bachelor of Arts in Political Science and Government from UC Santa Barbara.
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