Daniel Ng

Daniel Ng is a skilled technical professional with extensive experience in desktop support and service desk management. Currently employed as a Desktop Support Engineer at Tyro Payments since August 2021, Daniel previously held various roles at Data#3 from February 2016 to August 2021, progressing from Service Desk Analyst to Service Desk Technical Lead, where responsibilities included supervising technical aspects, ensuring SLA adherence, and managing customer communications and escalations. Daniel holds a Bachelor's degree in Information Technology from the University of Technology Sydney and completed the Higher School Certificate at Marist College Kogarah.