Deanne Bannatyne (Keetelaar)

Deanne Bannatyne (Keetelaar) has extensive work experience in the financial services industry, with a focus on payments, customer care, and risk management. Deanne currently holds the position of Chief Growth Officer at Tyro Payments since April 2023. Prior to that, Deanne served as the Non-Executive Director at YouPay, an Australian technology start-up, providing advisory support to the management team. Deanne also held the dual role of Chief Customer Officer and Managing Director, Australia & New Zealand at Prezzee, a global scale-up focused on gifting moments.

Deanne served as the General Manager of Identity Payments & Financial Services at Australia Post from 2017 to 2021, where they led the identity, payments, and financial services capabilities for consumers, businesses, and government customers. Before that, they were the General Manager of Payments at National Australia Bank, responsible for domestic and global payments products across consumer, SME, corporate, and institutional customer segments. In this role, they played a key role in transforming international payments and supporting the development of real-time payments in Australia.

Earlier in their career, Deanne worked at Fiserv as the Director of Sales Support & Risk Management, overseeing the PMO function and creating pre-sales capability. Deanne also led the operational and business risk management function, embedding a strong risk culture within the organization. Prior to that, they served as a Risk Advisor at Global Risk Alliance.

Deanne's work experience also includes the position of Clinical Risk Manager at Bendigo Health, where they focused on managing clinical risks.

Overall, Deanne Bannatyne (Keetelaar) has a diverse and successful career in the financial services industry, with expertise in payments, customer care, and risk management.

Deanne Bannatyne (Keetelaar) completed a Company Directors Course at the Australian Institute of Company Directors in 2018, focusing on Governance. From 2016 to 2018, they pursued a Master of Business Administration (MBA) at the Australian Institute of Business. In 1992, they attended La Trobe University and obtained a Bachelor of Applied Science (Bach App Sci) degree, with a specialization in Science. Deanne also completed a Graduate Diploma in Business Management (Grad Dip Bus Mgt) at La Trobe University, although the specific timeline for this qualification is not provided.