Krystal Locke

Customer Support Team Lead at Tyro

Krystal Locke has extensive experience in customer service and team leadership, currently serving as the Customer Support Team Lead at Tyro Payments since August 2021. Previously, Krystal held various roles at Aussie from September 2015 to August 2021, including Customer Care & Variations Team Leader and Quality Assurance Specialist, where responsibilities included maintaining service quality and enhancing team performance. Krystal also worked as an Assistant Training Support Specialist, facilitating training and updating documentation. Earlier career positions include Loan Servicing - Variations Specialist at Capify Australia and Sales Support Specialist at Mortgage House, illustrating a solid foundation in customer engagement and support across different companies. Krystal's educational background includes attending Northmead High School.

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