Harnam M. is an experienced UX design professional currently serving as the UX Design Lead and Sr. User Experience Architect at U.S. Bank since December 2020, overseeing the Business Banking Lending and Deposits team's efforts and writing Agile stories to enhance workflow. Prior roles include Sr. User Experience Architect and UX Designer at Spok from February 2019 to December 2020, where collaboration on a communication app for hospitals was a key achievement, and UX Designer at 3M, managing consumer digital projects with Agile methodologies. Harnam's background also includes digital marketing and project management roles at Plasco ID, Ameriprise Financial Services, Geek Squad, and TAJ Technologies Inc. Harnam holds a Bachelor of Arts in Advertising & Marketing from Coventry University and a Nanodegree in User Experience from Udacity.
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