Salim Omar

Salim Omar, MBA, CSM, SSM, ITIL, currently serves as Vice President of Enterprise IT Service Level Management & Operations at U.S. Bank, where responsibilities include defining the Technology Services Model, monitoring over 400 IT Service Level Agreements (SLAs), and advocating for business needs alongside Business Information Officers. Previously, Salim held various roles at Medica, including Manager of Enterprise Service Management, where the focus was on aligning IT investments with corporate goals, and Sr. Mgr of Extended Solutions in which strategies were developed for customer support of technologies. Salim's experience also includes leading IT operations at UnitedHealth Group, overseeing significant budgets and staffing in large-scale call centers, as well as managing Global IT services at Cargill, where global teams and financial management were key aspects. Educational qualifications include an MBA in Health Care from the University of St. Thomas and a B.S. in Computer Science and Mathematics from Winona State University.