Jonathan Busch

Customer Success Manager at VinZero U.S. CAD

Jonathan Busch has a diverse range of work experience. Jonathan started their career in 2015 as an Assistant Field Manager at Mosaic Sales Solutions, where they organized and executed grand opening events and trained sales teams. Jonathan then worked as a Sales Director at GlassTek Inc. in 2017, overseeing the development of strategic sales plans and managing project sites. In 2018, they joined iLendingDIRECT as a Loan Consultant, providing lending solutions and assisting with loan origination. Jonathan also worked at Zen Planner as a Strategic Relationship Manager, developing relationships with clients and creating effective distribution models. Within Zen Planner, they also served as a Customer Advocate, troubleshooting and providing support to clients. In 2021, they joined PaySimple and later Xactly Corp as a Customer Success Manager, building customer relationships and identifying new opportunities to increase revenue. In 2023, they will be a Customer Success Manager at VinZero U.S. CAD. Throughout their various roles, Jonathan has consistently cultivated relationships, identified opportunities for growth, and delivered positive customer experiences.

Jonathan Busch attended the University of Alabama at Birmingham from 2021 to 2025, where they obtained a Bachelor of Finance degree with a field of study in Finance and Financial Management Services. In addition to their formal education, Jonathan also completed several online certifications, including "Communicating with Confidence," "Creating Positive Conversations with Challenging Customers," "Customer Service Foundations," "Effective Listening," "Selling into Companies," "Strategic Negotiation," "Strategic Thinking," "Excel 2016 Essential Training," "Being Positive at Work," "Building Rapport with Customers," "Building Self-Confidence," "Improving Your Listening Skills," "Learning Excel 2016," "Managing Stress," "Word 2019 Essential Training," "Learning Word 2019," and "Phone-Based Customer Service." These certifications were obtained between 2019 and 2020 from LinkedIn.

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Timeline

  • Customer Success Manager

    June, 2023 - present