Ardan Bakiu

Ardan Bakiu is a skilled professional with diverse experience in project administration, technical support, and customer service. Currently serving as a Project Administrative Assistant at Transtema since October 2022, Ardan is responsible for invoice creation, financial closure communication with project managers, internal cost analysis, and purchase order management. Previously, at NCR Corporation as a Help Desk Specialist from June 2021 to April 2022, Ardan provided technical support to Walmart stores, managed daily ticketing, and participated in special projects to improve service efficiency. Earlier experience includes working as a Football Scout at FC Radnik Surdulica, where Ardan analyzed players and successfully recruited new scouts, and as a Customer Service Agent at Orion telekom doo, where Ardan excelled in resolving technical issues and set a record for email response rates.