Ivo Saavedra Castillo

First Line Support at UBench

Ivo Saavedra Castillo is currently employed as First Line Support at UBench since April 2023. Previously, Ivo held the position of Medewerker technische ondersteuning at Molenbergnatie from August 2021 to April 2023 and worked as an ICT-helpdesk representative at Proximus from November 2020 to August 2021. Earlier experience includes a role as Junior Full Stack at Twikit from July 2020 to October 2020 and Junior Web Developer at BeCode.org from November 2019 to July 2020. Additionally, Ivo contributed to the Hard Rock Cafe as Bar Supervisor from March 2017 to December 2018.

Location

Antwerp, Belgium

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UBench

UBench is a holistic digital claims management platform revolutionizing the way claims are processed. We connect all stakeholders involved in the claims process, facilitating seamless communication and providing comprehensive access to all documents and claim history. Our platform is distinguished by its multi-system integrations, creating a seamless workflow that includes improved planning and routing into repair shops, telematics, online booking, and visual intelligence for automated estimation and approval. With UBench, you gain efficiency in claims and SMR process flows, enhanced service control through data analytics, and increased transparency over the carbon footprint of repairs via our sustainability metrics. Benefits of using UBench include significant administrative workload reduction through automation, enhanced communication flows among leasing companies, insurance firms, and repair shops, and a transparent overview of the entire claims process. Our platform also aids in cost reduction by optimizing repair and overhead expenses, and improving customer satisfaction with timely updates and a user-friendly interface. As a market leader in the Benelux and expanding throughout Europe, UBench boasts a prestigious client portfolio, including Alphabet, Arval, VWFS, Ayvens, Athlon, and Mercedes-Benz Financial Services, among others. Our satisfied clients testify to the effectiveness and reliability of our solutions. At UBench, we prioritize data privacy and security, adhering to GDPR regulations and maintaining ISO 9001 & 27001 certifications. We also hold TISAX certification, ensuring compliance with the highest standards of information security for German market. Join us in transforming the claims management landscape with innovative technology, exceptional service, and a commitment to sustainability and efficiency.


Headquarters

Turnhout, Belgium

Employees

51-200

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