Franklyn Graham is a UX Researcher and behavioral scientist with extensive experience in user experience research and data analysis. They served as the Lead UX Researcher at Microsoft, focusing on digital storefronts and accessibility within the Xbox ecosystem, and co-created the Xbox Accessibility Insider League. Previously, Franklyn worked as a Survey Analyst at the Wikimedia Foundation and contributed significantly to research at Brandeis University, where they earned a Ph.D. in Psychology. Currently, they hold the position of Lead UX Researcher at Uber, specializing in map and navigation experiences.
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