Roya Chaaya

Roya Chaaya is currently the Regional Lead for Strategy Operations in Customer Experience at Uber, overseeing operations for the MENA region since 2023. Prior to this role, they held several positions at Uber, including Senior Strategy Operations Manager for Customer Experience in both the GCC and MENA regions. Roya's earlier experience includes a consultancy role at Solidiance and a rotational internship at Citi. They earned a Bachelor of Business Administration from the American University of Beirut in 2014 and a Master's degree in International & Intercultural Communication from the University of Surrey, graduating with Honors with Distinction in 2015.