Sacha Moledo is a Senior Team Lead in CX & Operations at Uber, where they have been shaping customer experiences since 2025. Previously, they held various leadership and coordination roles, including Coordinator of Planning & Satisfaction at Lemon Energia and CX Manager at Apple. Sacha began their career with notable positions at Walt Disney World and Westin Hotels & Resorts, demonstrating a strong foundation in customer service and hospitality. They earned a degree in Tourism Management from Centro Federal de Educação Tecnológica Celso Suckow da Fonseca from 2011 to 2014, complementing their extensive hands-on experience in the field.
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