Sven Hemken has diverse experience in customer service and operational roles, beginning as a Database Administrator Consultant at Sixt GmbH & Co. Autovermietung KG from July 2013 to February 2014. Subsequently, a tenure at Respondez from September 2014 to March 2015 included responsibilities as Team Lead for a client, Ubisoft, overseeing agent queue allocation and managing escalated customer requests. Sven continued with Ubisoft as a Player Experience Interaction Specialist from January 2021 to February 2024, addressing customer inquiries and facilitating user engagement in both German and English. Currently, Sven serves as an Uber Eats Delivery Partner since February 2024, where efficient management of deliveries, customer interaction, and safety in operation are key responsibilities.
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