Kelly Murphy

Kelly Murphy is a service-oriented professional with over 26 years of brokerage experience, currently serving as the Director of Client Experience at UBS, where they drive change and foster an inclusive culture. They have held various leadership roles, managing teams and projects across multiple business divisions and ensuring efficiency through automation and process improvements. Kelly is recognized for their strong communication and project management skills, and holds certifications in Change and Project Management as well as Lean Six Sigma. Previously, they oversaw critical operational departments and played key roles in significant firm acquisitions, continually focusing on improving the client experience.