Helton Inocencio

Helton Inocencio possesses extensive experience in operational supervision and customer service, currently holding the position of Supervisor Operacional at Ucall since September 2017, where responsibilities include managing team productivity, analyzing key performance indicators, and producing daily reports. Previous roles at Ucall include overseeing operational teams for CFAO Motors Angola and Unitel, with a strong focus on customer experience and operational management. Helton also has a background in data analysis and sales management from earlier positions, and experience with the Instituto Nacional de Estatística as an operator and digitalizer. Educational qualifications include a bachelor's degree in Telecommunications Engineering from Utanga - Universidade Técnica de Angola.