Herculano Manuel

Herculano Manuel has extensive experience in customer service and operations, currently serving as Supervisor Operacional at Ucall since January 2014, where responsibilities include overseeing customer contact activities and product promotion campaigns. Herculano also held a web developer position at I9Angola from January 2019 to December 2020 and began at Ucall in January 2013 as a Call Center Assistant, focusing on customer satisfaction and service execution. Herculano holds a bachelor's degree in Computer Engineering from ISPTEC, obtained between 2015 and 2019.