Kerri J. Parker

Kerri J. Parker currently serves as the Access Systems Program Manager at UCLA Health, where responsibilities include enhancing patient experience and access by leveraging clinic workflows and technological tools, while managing a portfolio of special assignments. Prior to this role, Kerri held various positions at Cedars-Sinai, including Office Services Supervisor, overseeing daily operations of over 30 Patient Services Representatives, and Patient Access Quality Assurance & Trainer, focusing on developing training modules for patient access areas. Kerri began a career in healthcare as a Patient Access Representative and has extensive experience in patient support and clerical functions within medical settings. Kerri holds a Bachelor of Arts degree in Communication and Media Studies from the University of California, Berkeley.