Luíza Giordani

Luíza Giordani is an experienced Customer Success Manager with a proven track record in driving customer engagement and revenue growth across various organizations. Currently serving as an Enterprise Customer Success Manager at Udemy since August 2025, Luíza previously played key roles at Voxy, where significant contributions included managing the largest account and achieving notable growth metrics. Prior experience at unico IDTech highlighted Luíza's effectiveness in customer retention and satisfaction, while leadership at HRS Group focused on team development and strategic portfolio management. Luíza holds an MBA in Project Management from USP, along with specialization in Commercial Management from FGV and a Bachelor's degree in Tourism from USP.