Nuno Magalhaes

Nuno Magalhaes has a diverse background in customer support, quality assurance, and training, with experience spanning over a decade. At UENI Ltd, Nuno serves as an Onboarding Customer Advisor since November 2021. Prior to this, at TELUS International Ireland, Nuno worked as a Quality Lead for Google Workspace and a Trainer/Quality Lead for Google Trust and Safety from March 2018 to August 2021. Nuno's experience at Voxpro as a Technical Support Specialist focused on Google Workspace, including onboarding and upselling new accounts while managing tier 2 email and billing inquiries. Earlier roles include Call Center Representative at 4 Talk, Event Producer and Team Manager at Hard Club, and Administrative Assistant at Curtes, where responsibilities spanned customer care, billing, and general office administration.