Dawood Qaseem

Dawood Qaseem's work experience began in 2001 as an Operations Executive at ARAB ONLINE SOLUTIONS Pvt. Ltd. Dawood then worked as a Support Engineer at Al Alamiah Electronics in 2004. From 2003 to 2005, they served as an Event Manager at Iqbal Academy Pakistan. In 2007, they joined Warid Telecom as a Senior Executive in Human Resources, where they primarily focused on managing the Customer Services Division. Dawood'sresponsibilities included payroll, training, operational HR, event management, recruitment activities, grievance management, and disciplinary cases. In 2012, Dawood joined Ufone as an Assistant Manager in PMO & International Benchmarking. Currently, they hold the position of Head of Customer Care Training & Knowledge Management at Ufone.

Dawood Qaseem has a diverse education background. Dawood completed their MBA in Management / Human Resources from the University of Management and Technology from 2005 to 2007. Prior to that, they obtained their Masters in Computer Science specializing in Data Communications and Networking from the same university from 2001 to 2004. Earlier in their academic journey, they attended the Saudi Arabian International School from 1995 to 1998 where they completed their FSc with a focus on Math, Physics, and Chemistry. Additionally, they have obtained various certifications in business development, customer experience, time management, artificial intelligence, problem-solving, personal branding, and more from LinkedIn.