Claire Shields

Head of Operational Delivery at Ufonia

Claire Shields has a diverse work experience spanning various roles in different companies. Starting in 2022, they joined Ufonia as the Head of Operational Delivery. Prior to that, from 2020 to 2022, they worked at Mathematica as a Change Management Specialist, leading strategic initiatives and managing the digital transformation of the organization's technology usage. From 2019 to 2020, Claire served as a Consultant at The Acceleration Project, where they collaborated with colleagues to develop talent management strategies. In 2018, they were a Transformation Lead at WHSmith, responsible for enhancing the Project Management Office. Claire also has extensive experience at Debenhams, holding roles such as Business Change Manager, Portfolio Lead, and Ecommerce Project Manager from 2012 to 2018. Claire'searlier experience includes roles as an Ecommerce Project Manager and Business Analyst at Tryzens Limited from 2008 to 2012. Overall, Claire has a strong background in change management, talent management, and project management.

Claire Shields has a Bachelor of Science (BSc) degree in Business Administration from the University of Bath. In addition, they have obtained several certifications including the Change Management Practitioner Certification from Prosci in 2016, the Foundation in Project Management from BCS, The Chartered Institute for IT in 2010, Systems Modelling Techniques from BCS, The Chartered Institute for IT in 2009, and Requirements Engineering from BCS, The Chartered Institute for IT in 2008.

Links

Previous companies

WHSmith logo
Debenhams logo
The Acceleration Project logo

Timeline

  • Head of Operational Delivery

    April 1, 2023 - present

  • Lead Project Manager

    September, 2022