Tracy DiMatteo is a seasoned professional with over 30 years of experience in the Medicare Supplement insurance industry, primarily with UnitedHealthcare. Currently serving as the Director of Business Architecture & Program Analysis, Tracy has held various leadership roles, managing teams of up to 200 individuals across multiple operational functions. With a strong focus on employee engagement and diversity, Tracy prioritizes process and quality improvements through knowledge of business architecture and Six Sigma methodologies. Previous positions included Director of Operations, where responsibilities encompassed claim processing, customer service, and vendor management.
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