UJET
Claudie Cheng is an experienced engineering program manager with a diverse background in technology and project management. Currently serving as Lead Engineering Program Manager at ujet.cx since May 2022, Claudie has progressed through various roles in engineering program management and testing, including positions at Expedia Group as Program Manager III and at PicMonkey as Test Engineer Manager. Previous experience spans roles at renowned organizations such as News Corp and News Digital Media, where Claudie focused on system integration and test engineering. Claudie's career began as a Research Analyst at Market Clarity and includes significant contributions in Salesforce CRM consulting. Claudie holds a Bachelor of Engineering and a Diploma of Science and Engineering from the University of Technology Sydney.
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UJET
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UJET is the world’s first and only cloud contact center platform for smartphone era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers.