Jeff Pilgrim

Jeff Pilgrim is an experienced Senior Customer Success Manager at ujet.cx, responsible for managing enterprise and midmarket accounts to enhance business outcomes and customer satisfaction. Prior experience includes roles as Customer Success Manager at Symphony Talent, where relationship-building and communication were key to customer retention, and extensive tenure at Vonage, where contributions spanned from Client Services to account management, achieving notable accolades for customer satisfaction and retention. Jeff's background also includes developing customized energy solutions at Facility Solutions Group and sales experience in the broadcasting industry at Press Communications. Jeff holds a Bachelor of Science in Communication, Radio and TV from Monmouth University and has pursued music management and performance since 2005.