Dan H.

Dan H. serves as the Service Excellence Lead and Digital Service Owner at UK Shared Business Services Ltd since December 2021. Previously, Dan held the position of Project Manager at Spoon Group, where contributions included digitizing manufacturing processes for notable brands and enhancing customer contact strategies. Dan's project management expertise was also utilized at Atos, coordinating scrum teams for service redesign in the pension sector. Prior to these roles, Dan spent thirteen years at Nationwide Building Society, progressing through various senior management positions focused on process improvement and digital transformation. Educational background includes training with ilx group and completion of studies at Dorcan Technology College.