Melissa McWaters

Melissa McWaters has extensive experience in financial operations and customer service, currently serving as a Trust and Funding Ops professional at UKG since October 2021. Prior to this role, Melissa worked at Wells Fargo from August 2013 to August 2019, where responsibilities included serving as a Small Business Advocate and Senior Branch Manager, overseeing teams and ensuring high-quality customer service. Additionally, Melissa held positions as a Payroll Specialist at both Ultimate Software and UKG, focusing on payroll processes and team collaboration. Earlier in the career, Melissa managed retail operations at various companies, including American Eagle Outfitters and Nautica, where skills in hiring, training, and customer service were developed. Melissa holds a degree in Accounting and Finance from North Georgia College and State University.