Michael Zagami

Michael Zagami is a Lead Product Manager at UKG, focusing on innovative solutions within the Emerging Tech team to enhance customer value through self-service and insights technology. With a robust background in product management, Michael previously served as a Senior Product Manager at Pearson, where leadership of cross-functional teams led to significant contributions in a global SaaS EdTech portfolio. Prior experience includes roles as a Product Manager at Financial Engines, achieving a notable 54% increase in customer satisfaction, and as a Senior Product Owner at Staples, where innovations significantly boosted associate productivity. Michael began a career in analytics with Hanover Insurance as a Junior Business Analyst, contributing to efficient state integration processes. Academic credentials include a Bachelor of Arts from UMass Boston and a High School Diploma from Saint John's High School.